Our Reviews
Tom N|2016 Chevrolet Colorado
Confirmed Service Customer
1/23/2025
My service coordinator was great. The issues I had were diagnosed quickly and the cost was reasonable. My truck is now running great.
1/24/2025
Tom, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Jerry's Chevrolet INC
GLEN ARM, MD
Irene S|2017 Chevrolet Equinox
Confirmed Service Customer
1/23/2025
Service Rep, Wes, was very knowledgeable, helpful, and considerate.
1/24/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jerry's Chevrolet INC and we hope to see you again. J erry's Chevrolet
PARKVILLE, MD
Lisa H|2024 Chevrolet Trax
Confirmed Service Customer
1/26/2025
I thought I needed breaks, yall quickly check and said my breaks was fine.
1/28/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jerry's Chevrolet INC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Crystal P|2025 Chevrolet Trax
Confirmed Sales Customer
1/27/2025
Great experience! Larry Webb was my sales person. He was great! I wasn't in the dealership all day which was a plus. I will definitely recommend Jerry's to family and friends.
LARRY WEBB
1/30/2025
Crystal, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care! Jerry's Chevrolet
BALTIMORE, MD
Roger G|2020 Chevrolet Equinox
Confirmed Service Customer
1/30/2025
I was able to do a walk in oil change and was done within an hour. Good service and Brennan, the service advisor is very helpful when discussing other services. Great price as well.
1/31/2025
Roger, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PERRY HALL, MD
Pamela T|2016 Chevrolet Malibu Limited
Confirmed Service Customer
2/3/2025
I had a good experience, but can I make a suggestion… When you schedule an appointment for a specific repair problem, it would be great if they had the parts available when you arrive to get the service done. It is unsettling to have to wait for part to come and then to be told you may have to keep your vehicle overnight, after you’ve waited a while.
2/4/2025
Pamela, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
BALTIMORE, MD
Domonique C|2019 Chevrolet Express
Confirmed Service Customer
2/3/2025
Great hospitality good service
2/4/2025
Domonique, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKVILLE, MD
Wayne C|2017 GMC 2500HD Sierra
Confirmed Service Customer
2/3/2025
Very friendly and helpful
2/4/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
PARKVILLE, MD
Dwayne L|2025 Chevrolet Equinox
Confirmed Sales Customer
2/4/2025
Very familiar with my salesman. A seamless transition.
ADULA CARR
2/5/2025
Dwayne, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
CAPITOL HEIGHTS, MD
Gary L|2013 Chevrolet Volt
Confirmed Service Customer
2/4/2025
Y'all did great! The team tweaked the electronics in my Chevy Volt--a challenge to be sure. Plus they changed the oil 7 checked "multiple points." It runs great and handles much better too... all for less (money) than I expected. See the USA in your Chevrolet... Thanks folks, -=G=-
2/5/2025
Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
baltimore, MD
Louis G|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/12/2025
Great
LARRY WEBB
2/13/2025
Louis, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BALTIMORE, MD
Damion B|2019 Chevrolet Tahoe
Confirmed Service Customer
2/12/2025
great service team
2/13/2025
Damion, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care! Jerry's Chevrolet
UPPER MARLBORO, MD
Douglas H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/27/2025
Service was fast
1/29/2025
Douglas, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
DUNDALK, MD
Lisa C|2024 Chevrolet Trax
Confirmed Service Customer
1/27/2025
Up until the last week, I was kept informed of my vehicle's status.
1/29/2025
Lisa, it is great to hear everything was done quickly and to your satisfaction! -- Jerry's Chevrolet
NOTTINGHAM, MD
Christopher Z|2024 Chevrolet Equinox EV
Confirmed Sales Customer
1/29/2025
Jerry's Chevrolet in Baltimore provided me with an excellent car-buying experience, a stark contrast to the frustrating encounters I had with dealerships in Florida while searching for an Equinox EV. I connected with the General Manager, Jason George. He was helpful and went above and beyond in the process. Because their Equinox EV inventory was all painted black, he arranged an exchange with a Virginia dealer to secure a white car with SuperCruise that I desired. The pricing was straightforward and competitive, with no haggling, hidden fees, or unwanted add-ons. The sales representative, Adula Carr, was helpful throughout the process, even picking me up from Penn Station on the day I took delivery. He explained the car's features and its infotainment system. I felt comfortable and confident before driving off the lot. I am happy with my new Equinox EV! It is so much better than the old-fashioned internal combustion engine cars! In short, Jerry's Chevrolet's excellent customer service and transparent process made this purchase pleasant. I highly recommend them.
ADULA CARR
1/30/2025
Christopher, thank you for taking the time to leave a review for us at Jerry's Chevrolet INC. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jerry's Chevrolet
BETHESDA, MD
Biruk T|2020 Chevrolet Malibu
Confirmed Service Customer
1/29/2025
Excellent service and very professional
1/30/2025
Biruk, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! - Jerry's Chevrolet
PARKVILLE, MD
Mildred W|2020 Chevrolet Traverse
Confirmed Service Customer
1/31/2025
My vehicle care was communicated to me completely. Thank you.
2/3/2025
Mildred, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MIDDLE RIVER, MD
Lawrence R|2016 Chevrolet Equinox
Confirmed Service Customer
2/17/2025
It was very prompt
2/18/2025
Lawrence, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Jerry's Chevrolet
ESSEX, MD
Mike O|2019 Chevrolet Equinox
Confirmed Service Customer
2/17/2025
For the first time ever I was disappointed with your service, I informed Chevy of my concerns but they were not addressed. I relayed my problem when I made my appointment and when I arrived at Chevy, my tire sensor light was on and not only was it not repaired, I didn’t receive any information concerning my issue.
2/18/2025
Mike, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
baltimore, MD
Ferdinand C|2022 Chevrolet Bolt EUV
Confirmed Service Customer
2/14/2025
They thoroughly review what has been the cause of the 2 seat belts getting chewed on as time passes. They have a resolution for me and parts are being ordered. Thank you
2/15/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jerry's Chevrolet INC. If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet
PARKVILLE, MD
Ramata F|2023 Chevrolet Blazer
Confirmed Service Customer
2/19/2025
Lauren was great and helpful. Kept me updated at every atep
2/20/2025
Ramata, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
PARKVILLE, MD
Tesfaye G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/20/2025
Excellent customer service, I was told that what needs to be done to keep the car keep running. In general this dealer is number one in my list so I will recommend every one to come and check it out.
2/21/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PARKVILLE, MD
Stephanie F|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
2/20/2025
I had a tire sensor replaced. I was in and out in about 2 hours. All staff very friendly and helpful.
2/21/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
BALTIMORE, MD
Michael N|2019 Chevrolet Volt
Confirmed Service Customer
2/24/2025
Brennan worked me into the schedule and got me out in quick order.
2/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
TOWSON, MD
Olin C|2020 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
It was very good.
2/28/2025
Olin, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ESSEX, MD
Catherine P|2016 Chevrolet Impala
Confirmed Service Customer
2/27/2025
Great conscientious service. You guys are the best.
2/28/2025
Catherine, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CORDOVA, MD
Choyice R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/3/2025
absolutely Professional
JOSH ONYIJEN
3/4/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Jerry's Chevrolet
BALTIMORE, MD
Joseph M|2019 Chevrolet Cruze
Confirmed Service Customer
3/3/2025
Wes was a great employee. He had everything repaired and was very courteous. I’ll be back for future service.
3/3/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
BALDWIN, MD
Herbert M|2025 Chevrolet Trax
Confirmed Sales Customer
2/19/2025
My wife and I came into the dealership with only inquires on pricing, so we never thought we’d be walking out with a brand new vehicle! Great staff, patient and friendly
LARRY WEBB
2/19/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
BALTIMORE, MD
Brian C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/24/2025
Made deal over the phone and came to dealership and picked up the truck with no issues
LARRY WEBB
2/25/2025
Thank you for taking the time to let us know how we did. We hope you have a great day! Jerry's Chevrolet
MECHANICSVILLE, VA
Gary L|2013 Chevrolet Volt
Confirmed Service Customer
2/24/2025
I called close of business Thrusday, & you saw me first thing Friday morning. Everybody was nice, you fixed the problem fast, and even washed the car. Deluxe! Thanks... -=G=-
2/26/2025
Gary, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. -Jerry's Chevrolet
baltimore, MD
Charles G|2020 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Always look forward to seeing Brandon's smiling face!!!!!
2/28/2025
Charles, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
BALTIMORE, MD
Robert C|2022 Chevrolet Trailblazer
Confirmed Service Customer
2/28/2025
Had to replace the muffler since it was not connected anymore but engine light is back after 3 days, and my display screen hasn't been working ever since the repair
3/2/2025
Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
BALTIMORE, MD
Pamela D|2017 Chevrolet Malibu
Confirmed Service Customer
3/1/2025
Wait was long though it was expected but work was satisfying
3/3/2025
Pamela, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
BALTIMORE, MD
Tammy G|2020 Chevrolet Traverse
Confirmed Service Customer
3/5/2025
My attendant was not there. However, Wes stepped in and did a great job
3/6/2025
Tammy, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
BALTIMORE, MD
Roland H|2020 Chevrolet Equinox
Confirmed Service Customer
3/10/2025
It was uncommon courtesy when I came to pick up my vehicle to me it was a prejudice reception at the counter as u come through the door
3/11/2025
Roland, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (410) 661-9100 so we can assist you further. Jerry's Chevrolet
BALTIMORE, MD
Helen B|2016 Chevrolet Trax
Confirmed Service Customer
3/3/2025
posted reiew on Facebook. good comunication, informaive, helpfule with ride home and bac, friendly,
3/4/2025
Helen, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do! - Jerry's Chevrolet
baltimore, MD
Gail J|2015 Chevrolet Traverse
Confirmed Service Customer
3/5/2025
Competent work
3/6/2025
Gail, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
LUTHERVILLE, MD
William W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2025
The service was completed earlier than promised.
3/7/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
TOWSON, MD
Nelson E|2018 Chevrolet Camaro
Confirmed Service Customer
3/6/2025
My car was kept by the dealership for 5 days before the repair was made. I took the car in on a Monday morning and the repair was not completed until Friday afternoon. During the repair the housing of the thermostat was damaged by an employee and I was charged for the replacement, adding $80 to my total out of pocket cost. I didn't have the patience to dispute it once I got the call that my car was ready for pick up.
3/7/2025
Nelson, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 661-9100 at your earliest convenience to discuss how we can turn this experience into a positive one. - Jerry's Chevrolet
Baltimore, MD
Amy Y|2012 Chevrolet Cruze
Confirmed Service Customer
3/7/2025
Brennan was super helpful throughout the whole process! Thank you Brennan!!
3/9/2025
Amy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
BALTIMORE, MD
Ferdinand C|2022 Chevrolet Bolt EUV
Confirmed Service Customer
3/10/2025
They replaced the seatbelts quickly and found the root cause of the problem.
3/12/2025
Ferdinand, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
PARKVILLE, MD
Michael S|2020 Chevrolet Trax
Confirmed Service Customer
3/10/2025
First, I received emails stating my appointment was at 7:30 and then a second one stated 8:00. It was actually 7:30. But that did not matter, my car was not taken for service until 8:15....I saw it being driven into the shop. Then crickets for a little over an hour....then I get a text that it is recommended that I get a front end alignment and new tires....almost 1400.00. So I have to go find a service advisor because no one must have come to work that day, including techs....she is helpful but seems to be the only person actually working. Decline the service and they will bring your car out and you can pay, she tells me. So I wait and wait some more. She has to go over to the shop to get my car to come out for me. So including my time waiting as the third person in line, I arrived about 7:15AM....I did not leave until I think 9:45AM. Way too long for an oil change, tire rotation, and muti-point inspection....oh, and the cost was $84.00. Not the best customer experience. Something has to change with Saturday service....some of us want to go to the dealership for service and can't take off during the week to get things done.
3/12/2025
Michael, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 661-9100. We look forward to hearing from you. Jerry's Chevrolet
BALTIMORE, MD
Tamara W|2022 Chevrolet Blazer
Confirmed Service Customer
3/11/2025
Brandon is always my advisor and he’s very knowledgeable and professional takes care of the customer thanks Brandon
3/13/2025
Tamara, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
BALTIMORE, MD
Ronald R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/14/2025
My experience was awesome
3/16/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
WHITE MARSH, MD
Jermaine B|2020 Chevrolet Malibu
Confirmed Service Customer
3/17/2025
I am the type of Person that has never trusted a dealership to work on my cars in the past whether cost or other things but I appreciate the courtesy and honesty of the Staff at Jerry's Chevrolet that I will never not get my car serviced by a dealership.
3/19/2025
Jermaine, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
BALTIMORE, MD
Dexter D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2025
Great staff and customer service!
3/19/2025
Dexter, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
BALTIMORE, MD
Saugyan C|2016 Chevrolet Trax
Confirmed Service Customer
3/19/2025
Hated it there. Will never visit again .
3/20/2025
Saugyan, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (410) 661-9100 so we can assist you further.
baltimore, MD
Margaret D|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/19/2025
Oil change requested..... tire rotation performed. Engine light on and was notified it would be $600-$700 to repair but never explained what the issue was..... then I discovered rear tire had a bulge in sidewall the next day while cleaning vehicle, which wasn't noticed while rotation performed...
3/20/2025
Margaret, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
BALTIMORE, MD
Richard W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2025
Went smooth,took my truck in for her 1st service oil change. Also had 2 recall notices taken care of.
3/20/2025
Richard, thank you so much for your positive comments about Jerry's Chevrolet INC! Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
DUNDALK, MD
Bartholomew A|2019 Chevrolet Cruze
Confirmed Service Customer
3/19/2025
Very straight forward visit and the representative I was working with was very helpful and informative for the due maintenance and accommodating to which services I wanted to decline and push off until later due to personal time constraints
3/20/2025
Bartholomew, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC - Service and we hope to see you again soon!
NOTTINGHAM, MD
Anthony F|2025 Chevrolet Equinox
Confirmed Sales Customer
3/10/2025
Our salesman Josh was very helpful. We felt comfortable through the whole experience. The entire staff was great.
JOSH ONYIJEN
3/11/2025
Anthony, we're happy you found our staff to be so helpful during your experience here at Jerry's Chevrolet INC. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
MILFORD, DE
Kashi W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2025
Service advisor were stellar! Yet I was Highly Disappointed with whatever technician worked on my vehicle not only left grease or oil smeared all over front left quarter panel and right above paint was scratched in three places circling motion. On Hood. The vehicle was so oily I asked service advisor to wash vehicle and still did not get all of it but that's not advisors fault!!
3/14/2025
Kashi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you.
BALTIMORE, MD
Kelly W|2014 Chevrolet Malibu
Confirmed Service Customer
3/14/2025
Brennan was courteous and was able to meet all my vehicle needs. Whenever I come, I am always seen right away and the customer service is exceptional.
3/16/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Jerry's Chevrolet
baltimore, MD
Damion B|2019 Chevrolet Tahoe
Confirmed Service Customer
3/15/2025
everything was very good
3/17/2025
Damion, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
UPPER MARLBORO, MD
George P|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2025
The Service Dept. was very punctual and courteous, as usual.
3/21/2025
George, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
PARKVILLE, MD
Charles B|2023 Chevrolet Colorado
Confirmed Service Customer
3/21/2025
Good experience
3/21/2025
Charles, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
PARKVILLE, MD
Sonia B|2016 Chevrolet Equinox
Confirmed Service Customer
3/24/2025
Very happy about everything.
3/25/2025
Sonia, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! --Jerry's Chevrolet
BALTIMORE, MD
Paget A|2024 Chevrolet Colorado
Confirmed Sales Customer
3/24/2025
Everyone was nice and it was a quick experience.
LARRY WEBB
3/25/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
NORWOOD, PA
Roberta C|2015 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
Helpful, polite, understanding work hard for the customer. Takes time to address your concerns.
3/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Gary S|2025 Chevrolet Trax
Confirmed Sales Customer
3/27/2025
Great experience. I would highly recommend them for your next car purchase.
LARRY WEBB
3/28/2025
Gary, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Jerry's Chevrolet
JARRETTSVILLE, MD
Dana G|2019 Chevrolet Cruze
Confirmed Service Customer
3/28/2025
Always a great experience at Jerry’s Chevrolet!
3/30/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! -Jerry's Chevrolet
BALTIMORE, MD
Karen W|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/31/2025
I received the very best customer service from Lauren in the Service Dept. and Noah in the Parts Dept. Both associates are friendly , helpful and making sure everything was in order and done right.
4/1/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
NOTTINGHAM, MD
Steve M|2020 Chevrolet Traverse
Confirmed Service Customer
4/7/2025
an oil change, not much to say about that. Brought car in, they changed oil.
4/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC - Service and we hope to see you again soon!
DUNDALK, MD
Kashi W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/7/2025
Service writer staff were stellar! yet regrettably the technician that worked on the vehicle did not use protection and scratched the paint on the hood very unfortunate!
4/9/2025
Kashi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you.
BALTIMORE, MD
Helen W|2025 Chevrolet Trax
Confirmed Sales Customer
4/7/2025
Larry was extremely helpful and guided me through the process very very well. Jerry's Chevrolet's policies are very customer friendly and all your procedures like taking care of returning the rental car and the license plates on the previous car (it was completely totaled) were done well. I am very positively impressed (and pleased ) with Jerry's Chevrolet. I would never go anywhere else to buy (or service) my car.
LARRY WEBB
4/10/2025
Helen, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit! -Jerry's Chevrolet
BALTIMORE, MD
Lauren B|2020 Chevrolet Tahoe
Confirmed Service Customer
3/20/2025
My vehicle was diagnosed quickly, parts ordered and out the door within hours! Brennan and the team has done it once again!!
3/21/2025
Lauren, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jerry's Chevrolet
baltimroe, MD
Steven H|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
3/20/2025
The service writer was good to talk with down to earth. All experience was very good pleased.
3/21/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKVILLE, MD
Sandra M|2009 Chevrolet Malibu
Confirmed Service Customer
3/25/2025
I always get top service done on my vehicle and the staff is tops
3/26/2025
Sandra, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BALTIMORE, MD
Kenneth L|2020 Chevrolet Trax
Confirmed Service Customer
3/26/2025
It Took A LITTLE LONGER .
3/27/2025
Kenneth, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. -Jerry's Chevrolet
NOTTINGHAM, MD
Bradley M|2025 Chevrolet Trax
Confirmed Sales Customer
4/2/2025
Mr. Larry was phenomenal! Easiest car buying experience I’ve ever had!
LARRY WEBB
4/3/2025
Bradley, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
MIDDLE RIVER, MD
Joy L|2019 Chevrolet Cruze
Confirmed Service Customer
4/2/2025
It is "Always a "Great Experience," I Love Jerry's Chevrolet
4/5/2025
Joy, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Keon J|2013 Chevrolet Camaro
Confirmed Service Customer
4/5/2025
Customer service was great and staff was helpful.
4/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
SEVERN, MD
Deb W|2020 Chevrolet Camaro
Confirmed Service Customer
4/8/2025
I came in expecting to pay the advertised price for the service I requested. I was pleasantly oil change that my service advisor told me the work would be cheaper. She (Lauren) said they would honor I paid during my last visit.
4/9/2025
Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
baltimore, MD
Roger G|2020 Chevrolet Equinox
Confirmed Service Customer
4/8/2025
Great price with online coupon.
4/9/2025
Roger, your wonderful feedback and rating mean a lot to us. Thank you for choosing Jerry's Chevrolet INC - Service and we hope to see you again.
PERRY HALL, MD
Eloise W|2025 Chevrolet Equinox
Confirmed Service Customer
4/8/2025
They have had a 2025 brand new Chevy Equinox in for service at NO fault of MINE for 3 weeks and have not kept me up-to-date at all.
4/9/2025
Eloise, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 661-9100. Jerry's Chevrolet
TOWSON, MD
Deborah J|2020 Chevrolet Malibu
Confirmed Service Customer
4/8/2025
I was there for a slow leak. I was told tire had 2 nails in it. Brandon explained and showed me why I needed a new tire.
4/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! Jerry's Chevrolet
BALTIMORE, MD
Charles S|2022 Chevrolet Equinox
Confirmed Service Customer
4/9/2025
This was my first time using Jerry’s for service and it was great. Everyone was very friendly and helpful. I did forget to mention that I need an oil change when I made my appointment. When I arrived I asked if it was too late to get an oil change. He said no that they could do it and I had it done. Jerry’s just got a new customer. They even washed the car 🚘.
4/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon!
STEWARTSTOWN, PA
Theo G|2006 Chevrolet Malibu
Confirmed Service Customer
4/10/2025
Mr. Stewart is a very pleasant person to work with. Very knowledgeable and he explains everything in detail to me.
4/11/2025
We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
PARKVILLE, MD
Deshawn Alexander E|2020 Chevrolet Equinox
Confirmed Service Customer
4/13/2025
I had an issue of being charged for a tire rotation when my contract is for a GM certified vehicle. This afforded me a life time of tire rotation for free. Additionally, the manager, Jason was extremely rude and disrespectful when I asked for a copy of my contract. Additionally, I requested the owner’s information and I was told that I could not have it because he doesn’t call people back. Maryland Law indicated that patrons have the right to that information upon request. Also, the stores licenses are not posted in the store and they are supposed to be where anyone can see them.
4/14/2025
Deshawn, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. - Jerry's Chevrolet.
BALTIMORE, MD
Tavon D|2019 Chevrolet Impala
Confirmed Service Customer
4/10/2025
Y'all do an awesome job every time the entire staff are awesome no matter who takes care of me they always try to use my warranty before they charge me for there service I love Jerry's Chevy on joppa road they spoil me thanks to entire staff Brendon and Brandon n whole entire staff are amazing thanks Jerry's.
4/11/2025
Tavon, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We hope to be of service to you again in the future. Best wishes, Jerry's Chevrolet INC
BALTIMORE, MD
Eugene M|2017 Chevrolet Malibu
Confirmed Service Customer
4/10/2025
Great!!
4/11/2025
Eugene, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet.
Baltimore, MD
Aubrey A|2019 Chevrolet Impala
Confirmed Service Customer
4/12/2025
It was frustrating at first, but it was understandable that you all are understaffed with mechanics technicians. My car has been there for almost 4 weeks now. Brennan has been really great though. He has kept me updated even on his days off.
4/14/2025
Aubrey, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 661-9100 at your earliest convenience to discuss how we can turn this experience into a positive one.
PIKESVILLE, MD
Howard G|2018 Chevrolet Malibu
Confirmed Service Customer
4/15/2025
All concerns were addressed.
4/16/2025
Howard, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
TOWSON, MD
Chris S|2023 Chevrolet Bolt EV
Confirmed Service Customer
4/15/2025
Service is always on time and done the right way the first time.
4/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
Baltimore, MD
Christina H|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/17/2025
Larry was amazing
Larry Webb
4/18/2025
Christina, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
Essex, MD
Debra B|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/20/2025
Everything was good. I didn’t stay in there long and in the people were kind to me.
4/21/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
RANDALLSTOWN, MD
Charlene M|2020 Chevrolet Trax
Confirmed Service Customer
4/23/2025
Nice job done
4/24/2025
Charlene, we appreciate your positive review about your recent experience with us! Jerry's Chevrolet
ESSEX, MD
Karen A|2023 Chevrolet Equinox
Confirmed Service Customer
4/23/2025
Brennan is always exceptional. Usually, I have no issue but today there was grease finger/handprints on the driver's door. I also wish they would remove the dirty paper floor mat. Dealership note: a charging station for electronics would be helpful.
4/24/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (410) 661-9100. -Jerry's Chevrolet
baltimore, MD
Darrell M|2025 Chevrolet Equinox
Confirmed Sales Customer
4/24/2025
I brought my Chevy Cruse four years ago and decided to upgrade to the Equinox 2025 it went very smooth. I had a great salesman Larry who made sure I got the packages I wanted for my SUV. I am very pleased and will recommend Jerry's to all my friends and associates. -Darrell McDonald
Larry Webb
4/25/2025
Darrell, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
Parkville, MD
Michele G|2020 Chevrolet Equinox
Confirmed Service Customer
4/24/2025
Everyone was friendly
4/25/2025
Michele, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Agustin Z|2023 Chevrolet Bolt EV
Confirmed Service Customer
4/28/2025
Was given a Saturday 9 am appointment for a tire rotation and EV inspection Upon arrival I am notified that the only EV technician on site that can inspect my Bolt does not work on Saturdays but they still can do the tire rotation. After 2 hours of waiting I ask for my vehicle to be returned since i have appointments elsewhere. After 2 1/2 hours my vehicle is finally returned supposedly with the tires rotated. Why I was given an appointment to inspect my Chevy Bolt on the only day that no EV technician is on site? Why I was given a 9 am appointment and still take 2 and 1/2 hours to perform a simple tire rotation? This is not the kind of service I am looking for.
4/29/2025
Agustin, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 661-9100. We look forward to hearing from you.- Jerry's Chevrolet
BALTIMORE, MD
Pamela T|2016 Chevrolet Malibu Limited
Confirmed Service Customer
5/2/2025
It was great, got in and out in 2 hours. They fixed all 4 tire sensors. I’m good
5/3/2025
Pamela, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
BALTIMORE, MD
Laura M|2015 Chevrolet Malibu
Confirmed Service Customer
5/2/2025
Pleasant quick professional
5/3/2025
Laura, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon! Jerry's Chevrolet
BALTIMORE, MD
Latroya R|2016 Chevrolet Malibu
Confirmed Service Customer
5/6/2025
Always something else now have to bring cart back
5/8/2025
Latroya, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care! Jerry's Chevrolet
COLUMBIA, MD
Joshua R|2018 Chevrolet Traverse
Confirmed Service Customer
4/25/2025
It was ok they were not up to date on my vehicle service
4/28/2025
Joshua, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
Baltimore, MD
Nick L|2015 Chevrolet Tahoe
Confirmed Service Customer
4/30/2025
It started with an exuberant greeting from Lauren, as if we were family. Our Tahoe had several concerns that their tech #7957 investigated, diagnosed, and estimated. I had questions. Lauren & I discussed each item. I have mechanical experience and approved all the items. We have good trust that this Tahoe will last us many more miles and thank them for all for a smooth experience all the way to pickup after hours.
4/30/2025
Nick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NOTTINGHAM, MD
Mark K|2024 Chevrolet Blazer EV
Confirmed Sales Customer
5/1/2025
It was almost all great except: it is extremely deceptive bordering on unethical to post the MSRP which includes freight, subtract out “a super great discount”, and produce the “discounted price”, THEN add freight back in again. I didn’t pay it, but it’s wrong that I should point that out and be told “well that’s the way we do it”. Salesperson, manager, and finance manager we’re all very nice. I liked that Carmax offer was matched on my trade in.
Larry Webb
5/2/2025
Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
Clifton, VA
Andrew S|2022 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
Came in for a routine oil change and tire rotation. They did a great job.
5/8/2025
Andrew, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
BALTIMORE, MD
Domonique C|2019 Chevrolet Express
Confirmed Service Customer
5/7/2025
My jerry service provider was very professional courteous and knowledge
5/8/2025
Domonique, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
PARKVILLE, MD
Chris S|2023 GMC Acadia
Confirmed Service Customer
5/9/2025
Prompt service and always great quality
5/11/2025
Thank you for choosing Jerry's Chevrolet INC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
Baltimore, MD
Charlie R|2013 Chevrolet Impala
Confirmed Service Customer
5/13/2025
I always enjoy coming to Jerry's to have my Chevy serviced! This is the second car Jerry's has helped me maintain. The staff is super polite and helpful. I come to get parts from time to time and those guys are always helpful too. Thank you Lauren!
5/14/2025
We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We hope you have a great day! Jerry's Chevrolet
BALTIMORE, MD
Tesfaye G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/9/2025
Excellent customer service .
5/12/2025
Tesfaye, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! - Jerry's Chevrolet
PARKVILLE, MD
Angela M|2012 Chevrolet Malibu
Confirmed Service Customer
5/9/2025
Customer service was amazing.
5/11/2025
Angela, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! - Jerry's Chevrolet
BALTIMORE, MD
Wayne A|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Service manager was very professional
5/13/2025
Wayne, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
NOTTINGHAM, MD
Leonte C|2021 Chevrolet Tahoe
Confirmed Service Customer
5/15/2025
Lauren is always a pleasure to deal with. Appointments are easily available & l love the transportation option.
5/16/2025
We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet Inc. - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
ABERDEEN, MD
Carlos M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
De maravilla
5/22/2025
Carlos, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. No dudes en contactarnos si necesitas algo. Que tengas un buen día. -Jerry's Chevrolet
Baltimore, MD
James H|2020 Chevrolet Sonic
Confirmed Service Customer
5/21/2025
Quick response to service
5/22/2025
James, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day. -Jerry's Chevrolet
PARKVILLE, MD
Jill D|2015 Chevrolet Tahoe
Confirmed Service Customer
5/21/2025
Jerry's Chevrolet service department once again got me back on the road quickly! Thanks to Brennan my service advisor - my road hazard tire issue was solved in a quick and reasonable manor and I was on the road again! No hassle and service / parts price was reasonable. Thanks Brennan, Service tech & Jerry's Chevrolet
5/22/2025
Jill, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC - Service! We are always more than happy to assist you if anything else comes up. Take care!
ABINGDON, MD
Quantae C|2025 Chevrolet Trax
Confirmed Sales Customer
5/21/2025
Great service quick and easy. Will recommend to get a car/truck from Jerry’s Chevrolet
Larry Webb
5/22/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help. Jerry's Chevrolet
OWINGS MILLS, MD
Sherry M|2019 Chevrolet Trax
Confirmed Service Customer
5/16/2025
Always have my car serviced at Jerry’s. Staff is friendly and professional. Brendon kept in touch with me and they serviced my car in a timely manner
5/18/2025
Sherry, thank you for choosing Jerry's Chevrolet INC - Service as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
PERRY HALL, MD
Jason R|2024 Chevrolet Silverado EV
Confirmed Service Customer
5/17/2025
Thanks for the quick turnaround with the software update, it completely resolved the PowerBase issue. OnStar module still seems to loose service sporadically and comes back even in areas with known coverage. Strangely the loss of vehicle connectivity seems to occur more often when HV battery is charged to 100% but not every time, this is of course in preparation for long trip...
5/19/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
BALTIMORE, MD
Eric E|2003 Chevrolet Corvette
Confirmed Service Customer
5/19/2025
Fast and convenient
5/19/2025
Eric, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PARKVILLE, MD
Siddhartha S|2024 Chevrolet Trax
Confirmed Service Customer
5/21/2025
Staff and facilities at center are good, I would continue coming there even when I already moved to new location.
5/22/2025
Siddhartha, we're glad you had such a wonderful experience with us! Thank you for choosing Jerry's Chevrolet INC - Service and we hope to see you again.
NOTTINGHAM, MD
Pamela C|2018 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
I wasn't greeted when I came in but they took care of me wants I came in and later they fixed my truck and this oil change didn't take a long time like my last one.
5/26/2025
Pamela, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BALTIMORE, MD
Mamie H|2025 Chevrolet Equinox
Confirmed Service Customer
5/27/2025
Capable technician who helped me understand why my tire was losing air. My service at Jerry's was great.
5/28/2025
Mamie, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
PARKVILLE, MD
Anthony F|2010 Chevrolet Corvette
Confirmed Service Customer
5/28/2025
Did not wash car, tried to sell something my car did not need, because what was recommended was tires and my tires are in excellent shape, I had just replaced them prior to being your shop.
5/29/2025
Anthony, here at Jerry's Chevrolet INC, we strive for excellence, and are disappointed to hear that you received anything less. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jerry's Chevrolet INC (410) 661-9100
BALTIMORE, MD
Kelly W|2014 Chevrolet Malibu
Confirmed Service Customer
6/2/2025
The service specialist were friendly, communicative about my auto issues and did everything they could to assist me.
6/3/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
baltimore, MD
Charles B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2025
Everything went well with getting my Truck a needed new Tire ( My Fault ) , plus new Sofware added and an Oil Change while Truck was in Service. Great Service.
6/4/2025
Charles, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
BALTIMORE, MD
Charles N|2017 Chevrolet Equinox
Confirmed Service Customer
6/4/2025
What need to be done was fixed and am satisfied.
6/5/2025
Charles, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
Baltimore, MD
Ted M|2017 Chevrolet Equinox
Confirmed Service Customer
6/8/2025
service was great. vehicle was returned and completed in a timely manner.
6/10/2025
Ted, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC - Service and we hope to see you again soon!
BALTIMORE, MD
Tesfaye G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/13/2025
Excellent customer service and short waiting time .
6/16/2025
Tesfaye, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Jerry's Chevrolet
PARKVILLE, MD
Charlene J|2019 Chevrolet Trax
Confirmed Service Customer
6/14/2025
Everything was cool
6/16/2025
Charlene, we're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Cheryl M|2020 Chevrolet Trax
Confirmed Service Customer
6/15/2025
You guys are the BEST!!! Thank you for all help given at this time
6/17/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet
ARLINGTON, MD
Derek R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Great Service!
6/16/2025
Derek, we are very happy to have provided you with such a positive experience! We hope to see you soon! Jerry's Chevrolet
UPPER MARLBORO, MD
Mary R|2021 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
check-in was quick and wait wasn’t too bad. I’m always satisfied with my dealership.
6/17/2025
Mary, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
ESSEX, MD
Antionette C|2025 Chevrolet Trax
Confirmed Service Customer
5/28/2025
It was very nice
5/29/2025
Antoinette, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
BALTIMORE, MD
Dshuana M|2020 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
Short wait and knowledgeable staff
6/4/2025
Dshuana, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon! - Jerry's Chevrolet
BALTIMORE, MD
Arthur C|2019 Chevrolet Impala
Confirmed Service Customer
6/3/2025
Very professional
6/4/2025
Arthur, your wonderful feedback and rating mean a lot to us. We hope to see you soon! - Jerry's Chevrolet
BALTIMORE, MD
Donise P|2022 Chevrolet Malibu
Confirmed Service Customer
6/4/2025
Went well. LAUREN was very helpful and efficient.
6/5/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
NOTTINGHAM, MD
Marvis P|2006 Chevrolet Monte Carlo
Confirmed Service Customer
6/9/2025
My experience with Jerry's was very good and very professional. The personnel were so nice and helpful. I am thankful for their dedication to the quality of their operation and customer satisfaction.
6/10/2025
Marvis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
BALTIMORE, MD
Noxzain D|2019 Chevrolet Camaro
Confirmed Service Customer
6/11/2025
Everything was ok
6/12/2025
Noxzain, your satisfaction is our top priority. We look forward to your next visit! Take care! - Jerry's Chevrolet
BALTIMORE, MD
Sandra M|2009 Chevrolet Malibu
Confirmed Service Customer
6/12/2025
As usual, Brennan provides top service and the receptionist at the front is always so cordial.
6/13/2025
Sandra, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
BALTIMORE, MD
William G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
timely service. Thanks.
6/17/2025
William, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Jerry's Chevrolet
BALTIMORE, MD
Nick L|2015 Chevrolet Tahoe
Confirmed Service Customer
6/23/2025
Lauren was fine, as well as the tech #7957. My issue is that I was charged $43.67 for shop supplies. At most, the technician needed to use a couple latex gloves to remove and install the sensor that is wrenched into the exhaust pipe. Does that amount seem reasonable? I understand the reason for shop supply fees, but that is extreme for 1 part to be screwed in. I can be reached at 410-499-3373 to discuss an appropriate adjustment.
6/24/2025
Nick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you.
NOTTINGHAM, MD
Archie W|2024 Chevrolet Trax
Confirmed Service Customer
6/19/2025
The length of time it took to give me an answer to the reason for my check engine light being on took to long. But the Lyft service was great, also the car wash was a nice touch.
6/20/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
BALTIMORE, MD
Susie W|2015 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
I'm glad I brought my car in for service to find out what needed to be fixed
6/23/2025
Susie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Jerry's Chevrolet
BALTIMORE, MD
Tamara W|2022 Chevrolet Blazer
Confirmed Service Customer
6/23/2025
Wes took care of me
6/25/2025
Tamara, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Jerry's Chevrolet
BALTIMORE, MD
Jim R|2023 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Brandan as the Service Coordinator was very attentive and checked in throughout the entire process !!!!
6/26/2025
Jim, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet
ESSEX, MD
Gregory W|2020 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
Great experience
6/26/2025
Gregory, your satisfaction is our top priority. We look forward to your next visit! Take care! - Jerry's Chevrolet
BALTIMORE, MD
James G|2020 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
I am very much satisfied with the service I received and the work that was done.
6/25/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WINDSORMILL, MD
Karen A|2011 Chevrolet Silverado
Confirmed Service Customer
6/27/2025
The service manager selected my vehicle to be involved with and that was wonderful. The service advisor, Lauren, was nice but did not communicate well. I had to initiate conversation and the 2 times I called her, it went to voicemail. It would definitely be 5 stars if the communicate was better.
6/29/2025
Karen, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care! Jerry's Chevrolet
baltimore, MD
Melvin W|2013 Chevrolet Sonic
Confirmed Service Customer
6/28/2025
It salesman needs to have their phone number and name on the statement after the job is completed so we can talk to them
6/30/2025
Melvin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
BALTIMORE, MD
Bernard C|2015 Chevrolet Equinox
Confirmed Service Customer
6/24/2025
Took too long just to get an oil change. My schedule appointment was for 7:30am didn't get out until 10am. This was yesterday. Last Friday I came in for oil change scheduled for 10:15am sit for 2 hours before I founded out after I checked in nobody put me in the system
6/25/2025
Bernard, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (410) 661-9100 so we can understand your situation better in order to try and turn your experience around. Thank you, Jerry's Chevrolet
BALTIMORE, MD
Calvin H|2015 Chevrolet Malibu
Confirmed Service Customer
6/26/2025
My recent experience at Jerry’s Chevrolet was a good one.The people were friendly and courteous.The dealership appeared neat,clean and orderly.The service requested on my car was completed to my satisfaction.
6/27/2025
Calvin, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! Jerry's Chevrolet
TIMONIUM, MD
Deneen J|2025 Chevrolet Trax
Confirmed Sales Customer
6/28/2025
It was a pleasure working with Jerry and Jason they were ready and sufficient I was pleased
Larry Webb
6/30/2025
Deneen, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! We do hope we can be of assistance in the future. Take care! Jerry's Chevrolet
Dundalk, MD
Eavina P|2017 Chevrolet Malibu
Confirmed Service Customer
6/30/2025
Service was great staff was very helpful
7/1/2025
Eavina, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Albert M|2025 Chevrolet Trax
Confirmed Sales Customer
7/3/2025
I got exactly the car I wanted without a lot of hassle.
MAXWELL ARISTOTELIS
7/6/2025
Albert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
Middle River, MD
Wanda S|2020 Chevrolet Malibu
Confirmed Service Customer
7/3/2025
Exceptional Service
7/6/2025
Wanda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
BALTIMORE, MD
Conor T|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/5/2025
Very timely response tonsrt up and appointment and my car was fixed quickly and it was cheap!
7/7/2025
Conor, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jerry's Chevrolet INC and we hope to see you again. - Jerry's Chevrolet
TOWSON, MD
Julie G|2022 Chevrolet Equinox
Confirmed Service Customer
7/7/2025
all employees were very nice and pleasant to deal with. Got a free wash with my service which was a bonus. very good service.
7/8/2025
Julie, your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! - Jerry's Chevrolet
NOTTINGHAM, MD
Carol R|2020 Chevrolet Blazer
Confirmed Service Customer
6/30/2025
Nice to be taken care of friendly professional and timely Thanks Wes
6/30/2025
We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELKRIDGE, MD
John D|2015 GMC Terrain
Confirmed Service Customer
7/3/2025
I have Carshield and the experience with your dealership and Car shield was very confusing. Your representative did a good job and gave me the best deal with GM parts.
7/6/2025
John, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.
BALTIMORE, MD
Janet H|2025 Chevrolet Trax
Confirmed Service Customer
7/7/2025
Great service. Everyone was friendly and helpful.
7/9/2025
Janet, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Richard M|2017 Chevrolet Trax
Confirmed Service Customer
7/10/2025
Cane in, had an oil change and my car was washed, waited for about an hour and car was ready and I left and Lauren was very nice, as was everyone.
7/13/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! We are always more than happy to assist you if anything else comes up. Take care! - Jerry's Chevrolet
BALTIMORE, MD
James C|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
ALL WAS WELL.COULD YOU POSSIBLY PUT AN AFTERS HOURS DROP AT THE SERVICE DEPT I HAD TO USE THE ONE AT THE BODY SHOP.IT WAS NOT A BIG DEAL BUT WHAT IF I WAS HANDICAPPED OR HAD MOBILITY ISSUES IT WAS NOT A REAL LONG WALK BUT IT WAS 100 DEGREES WHE I DROPPED OFF MY CAR.
7/13/2025
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. -Jerry's Chevrolet
Baltimore, MD
Jordan P|2025 Chevrolet Colorado
Confirmed Sales Customer
7/10/2025
Great experience working with this dealership to find THE vehicle! When help was needed, help was there, before and after the transaction.
Joshua Onyijen
7/13/2025
Jordan, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
Parkville, MD
Dan S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Enjoyed working with Brennan. Told me what I needed done in addition to the oil change and tire rotation I was there for. Trick was done when promised. Very easy. I will be back
7/15/2025
Dan, thank you for your kind review; we are happy to pass along your comments to Brennan here at Jerry's Chevrolet INC! Thank you again for choosing Jerry's Chevrolet INC and we hope to see you again. Jerry's Chevrolet
baltimore, MD
Steven C|2025 Chevrolet Trax
Confirmed Sales Customer
7/16/2025
Enjoyed everyone i worked with and everything was professionally done. Thanks again, vehicle is great
Kevin Escobar
7/17/2025
Steven, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Jerry's Chevrolet.
Nottingham, MD
Bruce H|2015 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
This one was much better. The issue with my vehicles was addressed this time compared to previous visit.
7/22/2025
Bruce, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Jerome W|2025 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Great brandon was very helpful.
7/22/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet
TOWSON, MD
Tesfaye G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/23/2025
Excellent customer service
7/24/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! - Jerry's Chevrolet.
PARKVILLE, MD
Darrell L|2023 Chevrolet Traverse
Confirmed Service Customer
7/24/2025
Brandon was a great service advisor, very knowledgeable and professional and friendly
7/25/2025
Darrell, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC - Service! We sincerely value your business and look forward to your next visit!
HANOVER, PA
Lina G|2024 Chevrolet Equinox
Confirmed Service Customer
7/25/2025
excellent service from everybody that I came in contact with.
7/27/2025
Lina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Jeremiah S|2019 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Service rep Wes Steg was thorough, kind and professional. Love the new Progress digital info.
7/30/2025
Jeremiah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
TOWSON, MD
Darlene M|2020 Chevrolet Trax
Confirmed Service Customer
8/5/2025
Your system had a glitch in it, which made me have to come back. And have something else repared? And I had to put out a pocket for it and waste time. When if it would have been in the report when it came to my text message, then I would have noted something else wrong, and I wouldn't have had to come back. Even when I came in in your manager system, it wasn't in there
8/6/2025
Darlene, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. -Jerry's Chevrolet
middle river, MD
Michael O|2025 Chevrolet Traverse
Confirmed Sales Customer
7/9/2025
Good experience!
Larry Webb
7/12/2025
Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
Randallstown, MD
Choyice R|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/14/2025
Jerry's has been a very dealership to me since 2014 never ever had a bad experience with will continue to buy my cars there and would recommend someone as well.
7/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
BALTIMORE, MD
Kevin H|2021 GMC 1500 Sierra
Confirmed Service Customer
7/15/2025
Very professional, experienced and knowledgeable.
7/16/2025
Kevin, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MIDDLE RIVER, MD
Howard M|2024 Chevrolet Colorado
Confirmed Service Customer
7/21/2025
Brought the truck in didn’t get back till three days later not good
7/22/2025
Howard, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
BALTIMORE, MD
Christina N|2025 Chevrolet Suburban 1500
Confirmed Service Customer
7/22/2025
Tim Bondura is great! He always takes such great care of my vehicles and the only mechanic I trust with my cars.
7/23/2025
Christina, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
Sparks Glencoe, MD
Mike M|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/23/2025
Very friendly customer service and great overall experience including the greeter and service advisor!
7/23/2025
Mike, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
BALDWIN, MD
Willoughby M|2017 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Service Tech Lauren is awesome! Her sincere professionalism is worthy of emulation.
8/5/2025
Willoughby, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jerry's Chevrolet
PARKVILLE, MD
Danae D|2022 Chevrolet Camaro
Confirmed Service Customer
8/9/2025
The wait for a 20-25 min service was ridiculous. If I have a scheduled appointment for an oil change @11:15am and I get there @11:00, there should be no reason Im there until after 2pm. My vehicle wasnt taken back for service until after 1pm.
8/11/2025
Danae, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
baltimore, MD
Kelli M|2018 Chevrolet Suburban
Confirmed Service Customer
8/9/2025
Fast, friendly and professional service. Only persons I trust with my vehicle.
8/11/2025
Kelli, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
LUTHERVILLE TIMONIUM, MD
Ozzy G|2014 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
Great customer service and finished my vehicle in a timely manner. Will definitely recommend this dealership to my friends.
8/12/2025
Ozzy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
JARRETTSVILLE, MD
Jim R|2023 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Tyler and Wes were very attentive and helpful and professional
8/16/2025
Jim, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ESSEX, MD
Dana G|2019 Chevrolet Cruze
Confirmed Service Customer
8/14/2025
Always been a good experience with Jerry’s Chevrolet!
8/16/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Jerry's Chevrolet
BALTIMORE, MD
Biruk T|2020 Chevrolet Malibu
Confirmed Service Customer
8/14/2025
Easy , friendly ,fast customer service
8/16/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
PARKVILLE, MD
Adrian M|2023 Chevrolet Tahoe
Confirmed Service Customer
8/14/2025
Excellent service I will continue have my vehicle service at this location
8/17/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BALTIMORE, MD
Sheila S|2021 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Hazzle free maintenance process Friendly staff & Maintenance crew
8/17/2025
Sheila, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
windsor mill, MD
Douglas H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
The staff at Jerry’s Chevrolet was courageous, knowledgeable and helpful in explaining the issues that needed addressing and I was very confident that my vehicle was in very capable hands. The required maintenance and scheduled services were done ahead of schedule and I was very satisfied with me vehicle. I would highly recommend Jerry’s Chevrolet to family and friends. Thank you very much for a job well done. Doug H.
8/18/2025
Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! Thanks again for the recommendation, and have an amazing day! - Jerry's Chevrolet
DUNDALK, MD
Antionette C|2025 Chevrolet Trax
Confirmed Service Customer
8/10/2025
I was there for 4 hours ruined my day off very disappointed
8/12/2025
Antoinette, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
BALTIMORE, MD
Ronald R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/14/2025
Good
8/16/2025
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! - Jerry's Chevrolet
WHITE MARSH, MD
Dein M|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
8/16/2025
It was a Smooth and Awesome experience. I would recommend Jerry's to anybody who likes a Friendly and Professional experience while purchasing there next vehicle!
Larry Webb
8/18/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon! Jerry's Chevrolet
Hobe Sound, FL
Crystal P|2019 Chevrolet Trax
Confirmed Service Customer
8/16/2025
All staff is ALWAYS kind, down to earth, do not try to pressure you,
8/18/2025
Crystal, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jerry's Chevrolet
BALTIMORE, MD
Michael H|2020 Chevrolet Spark
Confirmed Service Customer
8/16/2025
My car smelled like Smoke.
8/18/2025
Michael, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you.
aberdeen, MD
Vivian P|2022 Chevrolet Traverse
Confirmed Service Customer
8/18/2025
The technician tried to find the issue I indicated was happening. He was not able to duplicate the situation. However he determined part of the situation involved the sensor in the keyfab. So they instructed me to photo the issue next time it occurs. Then they will try and duplicate it. Meanwhile they ordered new key fobs. When I returned the person who could program the key fob was gone for the day. I had to return the next day to have the keyfob program. Then I was told that the manager was the only one who could program the spare key fob and I had to return on another day. The issue was resolved.
8/19/2025
Vivian, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Jerry's Chevrolet
BALITMORE, MD
Stephen Vincent P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2025
Truck was at the dealership for 80 days waiting on a valve body.
8/20/2025
Stephen, we regret to hear that you had this experience with us. Please contact us at (410) 661-9100 when you have an opportunity, and we will be more than happy to try and turn your experience around. Jerry's Chevrolet
PYLESVILLE, MD
Lee C|2018 GMC Terrain
Confirmed Service Customer
8/16/2025
Everything was taken care of All was explained before the work begin Everyone were very friendly and easy to talk with.
8/18/2025
Lee, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
Baltimore, MD
Kelvin F|2020 Chevrolet Traverse
Confirmed Service Customer
8/17/2025
Too long of a wait
8/18/2025
Kelvin, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
DUNDALK, MD
Kevin S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2025
Excellent start to finish
8/20/2025
Kevin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
PHONEIX, MD
Jim R|2023 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
Wed and Eli and their Service Manager Tyler hit Cidyomer Service out of the park!!!! Thank you
8/22/2025
We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day. - Jerry's Chevrolet.
ESSEX, MD
Richard K|2024 Chevrolet Corvette
Confirmed Service Customer
8/21/2025
The service to my 2024 Stingray was quick and thorough.
8/22/2025
Richard, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet.
TOWSON, MD
Samuel D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
I was promptly greeted and was provided good service (information ) in the purchase of my new car. I worked with several individuals during the process and appreciated the expertise ahown in their position - over all good customer service.
Larry Webb
8/24/2025
Samuel, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! - Jerry's Chevrolet
Walkersville, MD
Lorenzo G|2025 Chevrolet Malibu
Confirmed Service Customer
8/25/2025
I was told that afternoon parts will need to be ordered. To this day I haven’t heard an update to the unsolved issue I’m still having with my new car. I have called Jerry Chev services for an update but not one have return my phone calls. Please advised me on an ETA for those parts the service manager told me it would be ordered.
8/26/2025
Lorenzo, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
BALTIMORE, MD
Pat B|2011 Chevrolet Camaro
Confirmed Service Customer
8/31/2025
just came in for routine oil change.
9/2/2025
Pat, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKVILLE, MD
Catherine O|2023 Chevrolet Traverse
Confirmed Service Customer
9/1/2025
All things went well except, I thought I was still eligible for the free oil change. I have only had my vehicle 2 yrs & I bought it brand new, I only have 26 thousand miles on it. Please let me know about this service.
9/2/2025
Catherine, thank you for choosing Jerry's Chevrolet INC. as your first choice for all your automotive needs! We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. We look forward to hearing from you.
BALTIMORE, MD
Mary F|2012 Chevrolet MALIBU
Confirmed Service Customer
9/1/2025
My car was serviced on 29 August 2025. I picked my car up and upon returning home that evening. The check engine light came back on my car started stuttering, stalling and jerking. I put my feet. On the gas and it would not go forward it did after sputtering. I am really not satisfied with the service. I have to take my car back on September 2 to Jerry Chevrolet, so the situation could be corrected.☹️☹️☹️
9/3/2025
Mary, we regret to hear that you had this experience with us. Here at Jerry's Chevrolet INC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (410) 661-9100 to discuss ways we can better serve you in the future. Jerry's Chevrolet
BALTIMORE, MD
Nella A|2023 Chevrolet Equinox
Confirmed Service Customer
9/3/2025
Jerry's Chevrolet delivered 100% when I needed service. I could not be more pleased with the service I received. Wes was wonderful. You have a new customer!
9/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
BALTIMORE, MD
Rossalyn P|2019 Chevrolet Equinox
Confirmed Service Customer
9/13/2025
I came in for a tire service which never happened the entire 2 hours I was there waiting. My tire had a screw stuck In the tire that would require it being replaced. Upon my arrival for my scheduled appointment, I did inform the check in young lady that I was contacted that I was due for an oil change. So that was added to my service request. Later I was told the technician said my coolant needed to be refilled and my break fluid was an off color and should be replaced. I declined both. After waiting an extensive amount of time and asking the lady at the desk how much longer it was going to take, a tech came out and was speaking to the lady. I was then called over and asked if I wanted the tires rotated. My response was no after 2 hours I’m ready to go. The technician then walked back into the shop. I continued waiting while standing in the entrance area. Finally my car was brought out, I paid my bill and left. Upon leaving my job yesterday the same tire was extremely low and the same screw was still in the same place on the same tire that was NEVER REPAIRED or REPLACED AT YOUR BUSINESS.
9/15/2025
We regret to hear that you had this experience with us. Here at Jerry's Chevrolet INC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (410) 661-9100 to discuss ways we can better serve you in the future. Jerry's Chevrolet
GOVANS, MD
James M|2010 Chevrolet COBALT
Confirmed Service Customer
8/20/2025
My technician was prompt and courteous. I came in for an oil change. She noted that the sway-bar needed work, which she noted without any pressure tactics. She then had the mechanic change the oil and rotated the tires as agreed.
8/21/2025
James, thank you so much for your positive comments about Jerry's Chevrolet INC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Jerry's Chevrolet
BALTIMORE, MD
Deborah J|2020 Chevrolet Malibu
Confirmed Service Customer
8/20/2025
I had flat tire as a result of jumping a curb to avoid an accident…they took my car in, also helped me with the groceries I had in my cat
8/21/2025
Deborah, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Jerry's Chevrolet
BALTIMORE, MD
Jessica S|2012 Chevrolet Cruze
Confirmed Service Customer
8/21/2025
Very helpful but expensive
8/22/2025
Jessica, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Jerry's Chevrolet
Parkville, MD
Purnell K|2019 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Excellent customer service
8/26/2025
Purnell, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Jerry's Chevrolet
BALTIMORE, MD
Mary H|2021 Chevrolet Equinox
Confirmed Service Customer
8/29/2025
The timing was great. Branden did a wonderful job communicating.
9/1/2025
Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PARKVILLE, MD
Sharon G|2005 Chevrolet Malibu Maxx
Confirmed Service Customer
9/1/2025
The started slow the printers where not working. But it did everything went smooth. The service was great. When I got home I realized my Antenna was broken. It was working when I came. I was listening to music. Have an appointment for to have it replaced. The service was great
9/2/2025
Sharon, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (410) 661-9100 so we can work with you to make this right. - Jerry's Chevrolet
BALTIMORE, MD
Tanyette D|2025 Chevrolet Trax
Confirmed Sales Customer
9/10/2025
My experience at the dealership was awesome, the customer service that I received from Mr. Larry was outstanding.
Larry Webb
9/10/2025
Tanyette, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
Baltimore, MD
Pamela T|2016 Chevrolet Malibu Limited
Confirmed Service Customer
9/18/2025
Good service
9/19/2025
Pamela, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jerry's Chevrolet
BALTIMORE, MD
Kevan G|2023 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
my oil reset was not reset this was not the first time it was not reset people that talk to me my truck did not know anything about my truck and do not know how to talk to me this is bad very bad need some new help
9/16/2025
Kevan, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 661-9100 so we can work towards a resolution. Jerry's Chevrolet
BALTIMORE, MD
Tonny W|2009 Buick Lucerne
Confirmed Service Customer
9/18/2025
Wes was great - very fair and knowledgeable. I recommend him highly. When I walked in I was a little disappointed because there was nobody in the service lane as compared to my previous experience at this dealership when 2 or more attendants were available. Please hire some more valets. And also when I walked in looking lost the other service advisors seemed to avoid eye contact and I did not feel acknowledged until I found my service advisor Wes. I have had 4 vehicles serviced here (including my previous 2010 lancer Mitsubishi) over the years but lately service reception has gone down. Showroom also looks a little rundown and empty.
9/19/2025
Tonny, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Pamela D|2017 Chevrolet Malibu
Confirmed Service Customer
9/18/2025
Everything was explained and I had the option to choose what services l wanted
9/19/2025
Pamela, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
BALTIMORE, MD
Beth P|2020 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Always a good experience with their service department.
9/22/2025
Beth, we really appreciate your positive review! Until the next time we meet, take care!
ROSEDALE, MD
Denise D|2024 Chevrolet Trax
Confirmed Service Customer
9/23/2025
My issues hasn’t need resolved my key doesn’t work sometimes to enter the vehicle, and the dash says no key detected when trying to start the car. I pray I don’t get locked out or can’t start the car in and emergency I’ve reported the issue have battery replaced and the issue still remains. Please advise
9/24/2025
Denise, we appreciate you taking the time to leave us this feedback. Here at Jerry's Chevrolet INC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (410) 661-9100 to discuss ways we can better serve you in the future. Jerry's Chevrolet
PARKVILLE, MD
Carol R|2020 Chevrolet Blazer
Confirmed Service Customer
9/23/2025
Wes Steg is the best He is consistent in his approach in professional customer service and the reason we continue to return to Jerry’s
9/24/2025
Carol, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
ELKRIDGE, MD
Alice C|2018 Chevrolet Cruze
Confirmed Service Customer
9/18/2025
I came in for an oil change. Was told I needed an engine and cabin filter-find. Now from 65$ to 239.70-Fine.I was told that my tire monitoring system was not working. There would an additional 200+ dollars to find which sensor was not working. I declined. I went home and did some research. called the service manager and brought the car back. They re-checked the system-all sensors working- reset the system-needed air in the left back tire, that was supposed to have been checked and up to par already. end of story.
9/19/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 661-9100. Jerry's Chevrolet
BALTIMORE, MD
Jeffrey G|2021 GMC Yukon XL
Confirmed Service Customer
9/18/2025
Service tech was knowledgeable and professional, I highly recommend.
Parkville, MD
James B|2023 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
Everything was excellent 👌
BALTIMORE, MD
Richard M|2020 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Easy drop and timely service for an oil change and tire rotation.
9/22/2025
Richard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! - Jerry's Chevrolet
PARKVILLE, MD
James K|2017 Chevrolet Camaro
Confirmed Service Customer
9/23/2025
As I got into my car yesterday morning, the check oil light came on in the dashboard. I immediately drove to Jerry's Chevrolet. It was 7:30 am. I drove to the service department. The staff at Jerry's took me in immediately and within the hour, I had my car returned with new oil. I was very pleased with the entire operation. Thank you all very much for your professionalism and dedication to your customers.
9/24/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet Inc. - Service! Please don't hesitate to reach out if there's anything additional we can do for you.
PARKVILLE, MD
Peter S|2025 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
n/a
9/24/2025
We really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet
Glen Arm, MD
Judy T|2017 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
Towed my suv there late Sunday, by Monday I had an estimated cost of what needed to be done. Tuesday my vehicle was ready for p/u. My service advisor Lauren Passio was exceptional. Kept me well informed, was very concerned about my needs for getting my vehicle back asap. Hope Turner also was hands on with the vehicle being at the service department. She kept me well informed and is very kind and helpful. I will highly recommend Jerry’s Chevrolet 100%.
9/27/2025
Judy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jerry's Chevrolet
baltmiore, MD
Darrell L|2023 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
Great customer service and a very knowledgeable service advisor. Brandon was great.
9/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANOVER, PA
Laura M|2015 Chevrolet Malibu
Confirmed Service Customer
9/28/2025
Great service friendly place…
9/30/2025
Laura, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Michael K|2019 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
I had an appointment for an oil change at 9:15. I arrived a few minutes after nine. My vehicle is not ready until close to 1130. In my opinion, it should not take over two hours to do an oil change when you have an appointment. My sales rep was awesome and did her best because I needed to leave to pick my children up, but the time of performing service itself should have been better.
10/10/2025
Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
TOWSON, MD
Siddhartha S|2024 Chevrolet Trax
Confirmed Service Customer
10/10/2025
I come to Jerry's from Laurel, MD skipping all the other chevy dealerships which fall under this 40 miles periphery because I had good experience with both my cars, but this time it was exceptional: I did not receive any confirmation or estimate after my car was handedover to Jerry's, after maintenance was done I could see my car parked but no was there to give me back for almost 2 hrs after the maintenance was done, I was sitting at dealership asking many representatives to help but everyone just said sorry about that me check and then they forgot. I had call on Jerry's number just so someone can approach me and give me back the car.
10/12/2025
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (410) 661-9100 so we may identify ways to improve your experience. - Jerry's Chevrolet
LAUREL, MD
Darlene K|2021 Chevrolet Traverse
Confirmed Service Customer
10/14/2025
My advisor is a nice guy. The service itself is not good. Have they stopped the multi point inspection? I have not gotten a report in a while. Also, the oil level was not set back to 100% The tires were not inflated. And a car wash was not done. Do I have to ask for these services?
10/15/2025
Darlene, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us.
PARKVILLE, MD
Frederick C|2023 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
My experience was excellent
10/19/2025
Steven, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
BALTIMORE, MD
Sonia B|2016 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
Great service! Fast and very professional ! Thank you!
9/29/2025
Sonia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
BALTIMORE, MD
John H|2024 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
Was not happy that I had them check my front passenger tire cause i have to fill it on a daily basis and they tell me they cant fix it cause its already been patched and they cant repatch a patch. Mind you this was improperly patched the original time it was repaired cause I was still putting air in the same tire. This seems to be the fault of whomever patched it in the shop at Jerrys. They than told me that they did not do the tire rotation because of the tread left on my tires. I checked my tires and there seems to be plenty of tread left on them for now. When a customer requests what they want done you should do it. Im really irritated & dissapointed that they did not repair the leak in the tire cause you could have patched around the origianl patch or replugged it. This was my last free oil change/tire rotation and I feel they really owe me another service as this was one of the worst experiences Ive ever had at this service location.
9/30/2025
John, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 661-9100 so we can work towards a resolution.
BALTIMORE, MD
Jim R|2023 Chevrolet Equinox
Confirmed Service Customer
10/3/2025
I emailed the General Manager and never gift a response on oil life - then I emailed and called the Service department manager with never a response on the same issue
10/6/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
ESSEX, MD
Michael S|2025 Chevrolet Trax
Confirmed Service Customer
10/3/2025
In and out quickly
10/6/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Jerry's Chevrolet
Reisterstown, MD
Jerry H|2017 Chevrolet Malibu
Confirmed Service Customer
10/7/2025
Made an appointment for an oil change - I was greeted nicely upon arrival and Lauren took my information and listened to my concerns. Car was ready within an hour as promised - Much Appreciated!
10/8/2025
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baltimore, MD
Gary F|2016 Chevrolet Malibu
Confirmed Service Customer
10/18/2025
Great service
10/20/2025
Gary, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet.
HANOVER, MD
Robert S|2023 Chevrolet Camaro
Confirmed Service Customer
10/20/2025
Appointment for service was easily made. Service was performed in a good and timely manner. Your rep, Brandon, is always good to work with. Good customer service on his part.
10/21/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. Thank you, and have a fantastic day! Jerry's Chevrolet
SEVERNA PARK, MD
Wanda S|2020 Chevrolet Malibu
Confirmed Service Customer
10/17/2025
Reliable
10/19/2025
Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet
BALTIMORE, MD
Mary W|2016 Chevrolet Trax
Confirmed Service Customer
10/18/2025
fantastic service from front desk to mechanic.
10/20/2025
Mary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
PARKVILLE, MD
Carolyn P|2010 Chevrolet COBALT
Confirmed Service Customer
10/23/2025
No long wait, very informative.
10/26/2025
We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jerry's Chevrolet INC - Service
NOTTINGHAM, MD
Karen A|2023 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
Terry the service advisor was polite and communicated well.
10/26/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. - Jerry's Chevrolet
baltimore, MD
Jo-Ann W|2020 Chevrolet Blazer
Confirmed Service Customer
10/24/2025
Curious, informative and professional.
10/26/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Jerry's Chevrolet
BALTIMORE, MD
Carroll A|2025 Chevrolet Trax
Confirmed Service Customer
10/27/2025
The service was great. The wait was long but everything was checked out. My battery had to be recharged due to a message that appeared in my car.
10/28/2025
Carroll, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Jerry's Chevrolet
BALTIMORE, MD
Robin D|2011 Chevrolet Malibu
Confirmed Service Customer
10/30/2025
Everything was explained to me. Whatever I was quoted, was accurate at check out. I asked for more details on recommendations and was able to get what I needed. Thank you so much!
11/2/2025
Thank you for sharing your positive experience! We look forward to your next visit! Take care! Jerry's Chevrolet
BALTIMORE, MD
Zipporrha B|2024 Chevrolet Trax
Confirmed Service Customer
10/30/2025
I arrived at 3pm due a 3:30pm scheduled appointment. I drove my car to the service lane, let left in car, told by attendant to have a seat in the waiting area. Almost 4:30pm and i get an email and text message that my appt was just rescheduled for the same time of 3:30. No one had checked my car in. People were leaving before me that arrived after me. When they finally finish my car the service rep said he had no idea what took place,; no aikido or anything. Horrible customer service. The only apology i received was from the cashier who had nothing to do with the poor practices of this location. A simple oil change took almost 2 hours, no tire rotation, no balancing of tires, just an oil change. And a service ticket that had no car history listed. I purchased the car there and have received all services there..... poor service.
11/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
BALTIMORE, MD
Teresa A|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/24/2025
Good
10/26/2025
Teresa, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! - Jerry's Chevrolet
NOTTINGHAM, MD
Yoosuf A|2001 Chevrolet Silverado 1500
Confirmed Service Customer
10/26/2025
Very good. Fixed the problem on the first visit. I needed to get the heat repaired. 👍
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! -Jerry's Chevrolet
BALTIMORE, MD
Jerry J|2022 Chevrolet Traverse
Confirmed Service Customer
10/28/2025
My experience was bad. I did not have a ride after I dropped off my car. I had to pay for a Lyft. no one called me to let me know about my car. I had a tire that had a nail in it and not repaired nor a tire ordered because I have road Hazards.
10/29/2025
Jerry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
BALTIMORE, MD
Mark J|2020 Chevrolet Suburban
Confirmed Service Customer
10/28/2025
Everything is still the same. I get out at a reasonable time and everyone was polite and courteous.
10/29/2025
Mark, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Sarah T|2026 Chevrolet Trax
Confirmed Sales Customer
10/29/2025
We worked with Larry Sr to lease our vehicle. From the beginning he respected our requests and assisted us . He was straightforward, honest and efficient, we never felt pressured or ‘taken for a ride’. He kept his word. The person in the finance department was efficient and we walked out of there happy that we had made the right choice!! Thank you!!
Larry Webb
10/30/2025
Sarah, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jerry's Chevrolet
Baltimore, MD
Karen D|2017 Chevrolet Malibu
Confirmed Service Customer
10/29/2025
Surprisingly my oil change did not take all day. I also had a coupon for auto nation and they honored it which I truly appreciate. This made my experience great!!!!
10/31/2025
Karen, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Charlene J|2026 Chevrolet Equinox
Confirmed Sales Customer
10/31/2025
I had a great experience. The sale consultant AC really went above to assist me and getting the right vehicle, right price and more money for my trade.
Adula Carr
11/2/2025
Charlene, thank you so much for your positive comments about Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet
Parkville, MD
Susan G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
11/4/2025
Everyone was professional and I am happy with the car I purchased.
Monkton, MD
Wanda S|2020 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
Very courteous
11/6/2025
Wanda, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Jerry's Chevrolet
BALTIMORE, MD
Gary L|2013 Chevrolet Volt
Confirmed Service Customer
11/8/2025
You folks are the best! I come in with my 12 year old Chevy, and recognize right away that your staff is looking out for me. Did I mention Lauren? She's the best (too) and Brennan. See the USA in your Chevrolet... -=G=-
11/10/2025
Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
baltimore, MD
Pamela C|2018 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
As soon I pulled up I had curb side service then I didn't wait to long for them to service my vehicle and I was out of there in a timely fashion. Great job Jerry's!
11/11/2025
Pamela, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Robin H|2020 Chevrolet Malibu
Confirmed Service Customer
11/12/2025
All my questions were answered and my service was completed sooner than predicted.
11/13/2025
Robin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Jerry's Chevrolet
ESSEX, MD
Charlene M|2025 Chevrolet Trax
Confirmed Service Customer
11/16/2025
Everyone was nice and friendly they finished quicker than I thought they would 🤗
11/17/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
Essex, MD
Willoughby M|2017 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
My Service Tech is the BEST!!
11/20/2025
We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
PARKVILLE, MD
Evangeline I|2024 Chevrolet Trax
Confirmed Service Customer
11/19/2025
It’s always a pleasure to come to Jerry’s, no long wait, the representative are always so nice, and knowledgeable.
11/21/2025
Evangeline, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
ELLICOTT CITY, MD
Paul C|2026 Chevrolet Trax
Confirmed Sales Customer
11/20/2025
Everyone was certainly helpful and friendly however there sure is a lot of paperwork. I understand with all the regulations and laws there is little or nothing you can do about that .
Adula Carr
11/23/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
TOWSON, MD
Mildred W|2020 Chevrolet Traverse
Confirmed Service Customer
11/1/2025
I can not really say much about the service. I have not made it to my vehicle. I can say, I wanted a tire and it was not in stock. The Advisor I spoke to over the phone was new. He sounded knowledgeable.
11/3/2025
Mildred, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
MIDDLE RIVER, MD
Tia M|2014 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Terry was great. Patient, efficient, and pleasant.
11/7/2025
Tia, thank you for your kind review; we are happy to pass along your comments to Terry here at Jerry's Chevrolet INC! Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
NOTTINGHAM, MD
Robin D|2011 Chevrolet Malibu
Confirmed Service Customer
11/7/2025
It was a good experience! I was kept informed of the progress of services for my vehicle. I was given recommendations and my options. I asked for more details and understanding and Wes Stag took the time to answer all my questions and to explain anything that I did not understand. Thank you.
11/10/2025
Robin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jerry's Chevrolet INC. If you have any further questions, please give us a call. We're always happy to help!
BALTIMORE, MD
Alexis R|2016 Chevrolet Equinox
Confirmed Service Customer
11/9/2025
Ok
11/10/2025
Alexis, thank you for taking the time to leave us your feedback. If you'd be willing to provide more feedback, please reach out to us at (410) 661-9100 so we can assist you further. Jerry's Chevrolet
BALTIMORE, MD
Gail J|2015 Chevrolet Traverse
Confirmed Service Customer
11/10/2025
Mr. Wes Steg provided outstanding service in a relaxed atmosphere, and it was probably the fastest oil change we have ever had anywhere. We appreciate that! Thanks, Wes!
11/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LUTHERVILLE, MD
Roger G|2020 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
I was able to schedule a same day appointment. The wait time was good. Good service completed.
11/23/2025
Roger, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! - Jerry's Chevrolet
PERRY HALL, MD
Colin G|2024 Chevrolet Silverado EV
Confirmed Service Customer
11/25/2025
Came in from Maryland state inspection, Wes from service and Katie were wonderful to interact with. My vehicle was promptly inspected, unfortunately, some information was input into the inspection report incorrectly requiring a quick follow up visit to rectify the situation. My only other feedback is get a water/drinking fountain.
11/26/2025
Colin, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Jerry's Chevrolet
BALTIMORE, MD
Tesfaye G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/27/2025
excellent customer service , effective and fast service. so I recommend Jerry cheverolet for your service .
11/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day! Jerry's Chevrolet
PARKVILLE, MD
Kevin J|2020 Chevrolet Spark
Confirmed Service Customer
11/27/2025
I didn't get the service I thought I would get. I took my car in because it wouldn't start. They said I needed a battery but I also needed a starter. I had just gotten a new battery and called back to tell them to keep my battery because I could take it back to auto zone and they would replace the battery and I figured they would put in the starter. It started when i went out to get it but the next day it wouldn't start. After $495.00 later I still have a car that would not start. I had to have my car towed back to the dealership to get a starter now. I had never had this happen before
11/28/2025
Kevin, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you.
Middleriver, MD
Sharron H|2016 Chevrolet Trax
Confirmed Service Customer
12/1/2025
Everyone we encountered was very helpful, went above and beyond to accommodate us. The estimate for the repairs were clearly communicated. Lyft service was provided promptly. Repairs were completed before estimated.
12/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINDSOR MILLS, MD
Rose H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/2/2025
Kevin was excellent salesman. Helped me so much to learn the new technology of the vehicle. Jason the sales manager was the best smartest knowable remarkable excellent at his job. He made it fast easy and effective from beginning to end. Very professional and friendly and so knowledgeable. He is very dedicated to the clients wants and makes buying a vehicle all about the client.
Kevin Escobar
12/2/2025
Rose, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care! Jerry's Chevrolet
Middle River, MD
Dante P|2022 Chevrolet Blazer
Confirmed Service Customer
12/2/2025
Appointment started on time. Service was completed as described and promptly. Service Writer was knowledgeable and easy to work with.
12/2/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jerry's Chevrolet
BALTIMORE, MD
Nancy A|2011 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
It was good but slow....
12/5/2025
Nancy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
BALTIMORE, MD
Amy G|2020 Chevrolet Malibu
Confirmed Service Customer
11/21/2025
Saved me so much money, prepared my car for long distance winter travel, and did it quickly. Extremely pleased.
11/24/2025
Amy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
BALTIMORE, MD
Gary Y|2024 Chevrolet Malibu
Confirmed Service Customer
11/23/2025
Everything was great, no worries!
11/24/2025
Gary, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
BALTIMORE, MD
Beverly H|2011 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
Poor customer service
11/28/2025
Beverly, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 661-9100 at your earliest convenience to discuss how we can turn this experience into a positive one. Jerry's Chevrolet
NORTHWOOD, MD
Karl S|2012 Chevrolet Cruze
Confirmed Service Customer
11/28/2025
Great service manager
11/29/2025
Karl, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
Baltimore, MD
Brian S|2024 Chevrolet Trax
Confirmed Service Customer
12/3/2025
I was amazed at how my service agent assisted me throughout my visit. Thank you Brandon.
12/4/2025
Brian, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
BALTIMORE, MD
Davina P|2017 Chevrolet Malibu
Confirmed Service Customer
12/7/2025
Service was fast and reliable
12/8/2025
Davina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Joseph M|2019 Chevrolet Cruze
Confirmed Service Customer
12/7/2025
Outstanding service from the service representative as well as the mechanic who diagnosed the problem and corrected the issue.
12/8/2025
Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALDWIN, MD
Wilda K|2026 Chevrolet Colorado
Confirmed Sales Customer
12/9/2025
I had a great experience with Larry and Cory. They worked with me and made sure to get me into my dream truck. They made the process smooth and were very informative.
Larry Webb
12/9/2025
Wilda, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
Perry Hall, MD
Judy T|2017 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Ease of scheduling appointment. Kept well informed on my vehicle. Ready sooner than originally expected. Thanks to Hope Turner Bamba for scheduling my appointment so timely, thanks to Lauren P. for her professionalism.
12/14/2025
Judy, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. Thank you again for choosing Jerry's Chevrolet INC and we hope to see you again. Jerry's Chevrolet
MIDDLE RIVER, MD
Clifford W|2022 Chevrolet Blazer
Confirmed Service Customer
12/12/2025
Everyone was extremely pleasant and helpful. Brandon took the time to confirm what my appointment and explain the process and the approximately waiting time. He also, ask if I had any questions or concerns. I was taken care off.
12/13/2025
Clifford, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Donald S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
Too long and didn’t resolve issues and services needed
12/17/2025
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet
MIDDLE RIVER, MD
Dorothy C|2017 Chevrolet Cruze
Confirmed Service Customer
12/16/2025
I've been dealing with you since I purchased my car from you
12/17/2025
Dorothy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
PARKVILLE, MD
Karen G|2023 Chevrolet Malibu
Confirmed Service Customer
12/17/2025
Didn't have to wait long
12/18/2025
Karen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
NOTTINGHAM, MD
Richard S|2016 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Had to contact the service manager. My problem was fixed in 2 days. They did there job
12/19/2025
Richard, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
PARKVILLE, MD
Dexter D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/18/2025
The experience was fantastic! The lead Collision team and all supportive teams were great. Excellent attention to all details and exceptional quality assurance of the vehicle repairs. Truly bless and appreciate everything. Dexter D.
12/19/2025
Dexter, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Paul C|2018 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
Love the service
12/21/2025
Paul, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jerry's Chevrolet INC - Service
Baltimore, MD
Gary L|2013 Chevrolet Volt
Confirmed Service Customer
12/23/2025
I always feel that Jerry's staff is looking out for me, and that they do a great job on my poor ole Chevy Volt (which I adore). -=G=-
12/24/2025
Gary, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
baltimore, MD
Joan K|2025 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
Quick, friendly service. Thank you.
12/24/2025
Joan, thank you so much for the positive review! We hope you have a great day! Jerry's Chevrolet
PARKVILLE, MD
Edwin M|2020 Chevrolet Trax
Confirmed Service Customer
12/25/2025
Service was terrible. We've been coming to jerry's for 4 years and this by far is the worst experience we have ever had. Check engine light came on and brought my car in to get serviced. I explained to an associate that my coolant was leaking and it needs to be checked. My car sat for 2 days no phone call. I called and asked was it ready to be picked up, they said no it would be ready the following day. Following day i was told it was the cap for the coolant reservoir. It would be around $10. The total for part and diagnostics would be around $176. I paid and picked up my car. A day later i go grocery shopping and coolant is leaking everywhere. I'm highly upset because i know for sure no diagnostics was ran because it should have been found during diagnostics. Slap a cap on and fix the problem is exactly what was done. I'm never getting service done here again. I'll go somewhere else.
12/26/2025
Edwin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
PARKVILLE, MD
Michael A|2016 Chevrolet Malibu
Confirmed Service Customer
12/27/2025
Car was taken in early and work was done fast - thanks
12/28/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Jerry's Chevrolet
BALTIMORE, MD
Kathleen C|2014 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
Quick and easy
12/30/2025
Kathleen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet
baltimore, MD
Aubrey A|2019 Chevrolet Impala
Confirmed Service Customer
12/31/2025
I came in to get my brakes done and it didnt take as long as I thought it would. Wes was very personable and exceeded my expectations. I am grateful for you all.
1/1/2026
Aubrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jerry's Chevrolet INC. Please let us know if there is anything else we can do for you; we are more than happy to help! Jerry's Chevrolet
PIKESVILLE, MD
Pierina L|2026 Chevrolet Trax
Confirmed Sales Customer
12/31/2025
Didn't feel pressured and everyone was friendly and courteous. Although, the dealership could do with a bit of modernization.
Adula Carr
1/1/2026
Pierina, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
FALLSTON, MD
Tavon D|2019 Chevrolet Impala
Confirmed Service Customer
12/10/2025
good
12/11/2025
Tavon, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Jerry's Chevrolet
BALTIMORE, MD
Paolo S|2024 Chevrolet Trax
Confirmed Service Customer
12/10/2025
Great service
12/11/2025
Paolo, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out! Jerry's Chevrolet
ROSEDALE, MD
Vivian P|2022 Chevrolet Traverse
Confirmed Service Customer
12/10/2025
I brought my car in without an appointment due to the sensor for the tires reading incorrectly. The attendant took my car in and had it inspected for the tires and this sensor in a very timely manner. They found one of the tires needed to be replaced and did so efficiently. My car was taken care of with excellent care.
12/10/2025
Vivian, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALITMORE, MD
Angela E|2016 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Great customer service
12/18/2025
Angela, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
BALTIMORE, MD
Dante P|2022 Chevrolet Blazer
Confirmed Service Customer
12/17/2025
Replaced reverse light bulbs with LED's Service was completed quickly, and results were great.
12/18/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care! Jerry's Chevrolet
BALTIMORE, MD
Robin D|2011 Chevrolet Malibu
Confirmed Service Customer
12/26/2025
Everything was explained to me including the estimated price and the possible time of completion. Polite and respectful.
12/26/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Jerry's Chevrolet
BALTIMORE, MD
Debra B|2026 Chevrolet Trax
Confirmed Sales Customer
1/5/2026
Everything was fine
Larry Webb
1/5/2026
Debra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! - Jerry's Chevrolet
RANDALLSTOWN, MD
Alexander C|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/5/2026
Everyone was very nice
Adula Carr
1/6/2026
Alexander, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Phoenix, MD
Kellie M|2020 Chevrolet Malibu
Confirmed Service Customer
1/5/2026
My appointment was for 11:30AM. I arrived at 11:20. My car was not finished until after 2PM. That is unacceptable for just an oil change and tire rotation, especially since I had an appointment. No one seemed to care that I was there that long after I voiced it when I went to check on my car and the keys were just sitting on someone's desk and my car was parked in the lot. For how long, who knows.
1/6/2026
Kellie, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (410) 661-9100 at your earliest convenience to discuss how we can turn this experience into a positive one. Jerry's Chevrolet
BALTIMORE, MD
Gary L|2013 Chevrolet Volt
Confirmed Service Customer
12/31/2025
Jerry's staff always look out for me. I get full support and service for my (now discontinued) Chevy Volt! See the U.S.A. in your Chevrolet... Thanks! -=G=-
1/1/2026
Gary, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
baltimore, MD
Clarence C|2017 GMC Acadia Limited
Confirmed Service Customer
1/1/2026
My Jerry's service was great, thank YOU.
1/2/2026
Clarence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TOWSON, MD
Thomas S|2019 Chevrolet Cruze
Confirmed Service Customer
1/5/2026
I have never purchased a vehicle nor have I ever had a vehicle serviced at Jerry ‘s Chevrolet. You must have a glitch in your systems that keeps sending me emails. I don’t even live near Jerry’s Chevrolet. Please stop sending me emails. I have never conducted any business with Jerry’s Chevrolet.
1/6/2026
Thomas, thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
Kingsville, MD
Kevin K|2025 Chevrolet Traverse
Confirmed Service Customer
1/6/2026
Quick turnaround, pleasant staff and reasonable prices.
1/6/2026
Kevin, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
Baltimore, MD
Tiffany J|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/12/2026
Leonardo was great!! I usually go to Brandon but he was busy. Leonardo was very informative and friendly.
1/13/2026
Tiffany, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
NORTHWOOD, MD
Wanda D|2017 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Staff was very friendly and professional. Once I asked them to check the warranty on my battery, they did and replaced it accordingly.
1/14/2026
Wanda, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet
BALTIMORE, MD
Tesfaye G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/15/2026
I went to this location based on scheduled appointment for oil change and it’s supposed to take 30 minutes, but it took them three hours to change oil and this is ridiculous.
1/15/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 661-9100 to discuss your concerns, as your satisfaction is of utmost importance to us. Jerry's Chevrolet
PARKVILLE, MD
Cheryl M|2020 Chevrolet Trax
Confirmed Service Customer
1/9/2026
Your staff really make me feel important
1/11/2026
Cheryl, we're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
ARLINGTON, MD
Judy T|2017 Chevrolet Traverse
Confirmed Service Customer
1/12/2026
I was kept well informed on the repairs. My advisor Lauren went beyond providing excellent customer service. Thank you to Hope Turner for the ease of setting up the appointment.
1/13/2026
Judy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
MIDDLE RIVER, MD
Tyzhuan J|2026 Chevrolet Trax
Confirmed Sales Customer
1/12/2026
My Name is Tyzhuan Jones and My experience at Jerry’s was excellent, and I was extremely pleased with my purchase. Everyone I worked with was kind, respectful, and professional throughout the entire process. The car salesman, Adula, was very helpful and worked hard to get me approved for a 2026 Chevy Trax LS, which made me very happy. Cory David Hightower was also great to work with and assisted me in every way he could. As this was my first time ever purchasing a vehicle from a dealership, I couldn’t have asked for a better experience. I was very satisfied and truly happy with the service I received. I will definitely recommend Jerry’s to as many people as I can. It was an amazing experience—thank you all so much. I really appreciate everything.
Adula Carr
1/12/2026
Tyzhuan, thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day! Jerry's Chevrolet
Baltimore, MD
Donna S|2026 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
My car was there for 6 weeks because of the extensive damage. They took excellent care of everything involved with the repairs.
1/17/2026
Donna, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Baltimore, MD
Patricia J|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/17/2026
Friendly staff, along with easy day before drop off and pick up convenience.
1/18/2026
Patricia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BALTIMORE, MD
Rita P|2018 Chevrolet Trax
Confirmed Service Customer
1/17/2026
The experience that I received was very pleasant and very informative. I will continue to bring my car there for the service that I'll be getting.
1/17/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BALTIMORE, MD
Lafathia J|2023 Chevrolet Malibu
Confirmed Service Customer
1/19/2026
Great customer service and work
1/19/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKVILLE, MD
Kristopher J|2021 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Brandon has been excellent to work with. He’s Very knowledgeable and responsive when asked questions.
1/16/2026
Kristopher, thanks for your praise and kind comments about Brandon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet
HEREFORD, MD
Calvin H|2015 Chevrolet Malibu
Confirmed Service Customer
1/15/2026
The dealership was clean and organized.The employees I came in contact with were polite and courteous.The service to my car was completed in a timely manner.
1/16/2026
Calvin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet
TIMONIUM, MD
Maurice J|2011 Chevrolet Tahoe
Confirmed Service Customer
1/17/2026
The dealership was clean and the staff was friendly
1/17/2026
Maurice, we appreciate your positive review about your recent experience with us! Thank you for choosing Jerry's Chevrolet INC and we hope to see you again. - Jerry's Chevrolet
Parkville, MD
Trevor B|2019 GMC Savana
Confirmed Service Customer
1/18/2026
Your service Advisor was very helpful
1/19/2026
Trevor, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BALTIMORE, MD
Lori J|2024 Chevrolet Malibu
Confirmed Service Customer
1/19/2026
Lauren was so great, she communicated with me
1/20/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us! Jerry's Chevrolet
BALTIMORE, MD
Mary G|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
Quick staff, get you back on the road. Always a pleasure come to Jerry's !
1/20/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet
NOTTINGHAM, MD